Steve was very professional even through the intense workout I gave him:) But the deal finally was done and we are more than Happy.Everyone at the Dealership was helpful and worked hard to get our car and others ready on this busy Saturday.Thanks!!

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The owner (Luke Kjar) has posted positive reviews in his OWN name on this website. I am pretty sure that is a conflict of interest. So, minus one star. Their sales staff, or at least the lady I dealt with, was extremely talkative... that wouldn't have been so bad if the things coming out of her mouth were true. She was so misinformed it was embarrassing. I tried to politely correct her on some of her misinformation but it just made her confrontational. Minus another star.I was totally willing to look past these things as I found a lightly flood damaged vehicle that I really wanted. As you might know, flood damage can be extremely hard on the electronics of a vehicle & one of the things professional buyers will tell you is to check all electronic devices & lights in the vehicle. Well, after pointing out that the Auto start/stop malfunction light was on, they stopped my test drive short of 2 min & took the vehicle into the shop. A few days later.... it's still in the shop. I call & constantly check on the car during those 3 days. They tell me they are getting to it. Finally I receive a call back on the 4th day. The aforementioned lady I was dealing with tells me that another buyer bought & payed for it while it was still in the shop. This is extremely suspect. I believe they put it back on the lot for sale without addressing the electrical issues it was having & sold it to someone who can only be described as a "mark." They probably told this guy the vehicle had another interested buyer (me) & if he didn't buy it someone else would. I have nothing against cars with title-damage. But the passive-aggressive nature of the saleswoman I dealt & the way they used my interest to sell a malfunctioning vehicle to someone who must've been naive to flood damage issues are not qualities I would look for in choosing a car dealership. I have left my review at 2 stars because everyone else that I spoke to at the dealership was polite & helpful. Dmitri in particular was very informative & attentive to my needs. Perhaps my bad experience was more a result of the salesperson I dealt with rather than the business practices of the actually dealership. I will give the manager & the owner the benefit of the doubt. As you might've noticed, I have neglected to mention the name of the woman. I don't want to get anyone fired, but I do hope she reads this & either alters how she communicates to people in a professional environment, or finds another position in the company where customer service & knowledge of automobiles is of less importance.

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Steve and Dimitry were great! First thing we noticed is the light atmosphere here, none of the salesmen were pushy or rude, even when I went in by myself at 6 months pregnant to test drive a car which has not been the case at other dealers. They were respectful with us taking our time and taking different cars down to our mechanic over a few days before making a decision. We love our new Subaru! Highly Reccomend!

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Great experience dealing with Jordan. No pressure to buy.

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